1. What is provided
The specific tutoring service, teacher or contractor and the platform’s role is described in the confirmed order.
2. Information before an order
Learners receive the lesson format, duration, total price and cancellation terms before committing.
3. Confirmation
A booking is considered accepted when the agreed service details are confirmed.
4. Lessons
Scheduling, participation, technical requirements and responsible parties are confirmed as part of the service arrangement.
5. Changes and cancellations
Rules for missed lessons, cancellations and refunds are communicated before the service is purchased.
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